Customer Care

"Customer Centricity - The core of everything that we do"

Häfele Customer Care Team handles all Customer complaints and Service requests. All of these will be properly documented and escalated in our system in order to track and improve our service to our customers. To provide excellent services to customers, the customer care center in collaboration with the after sales service team are working dedicatedly from Monday to Saturday within office hours.

You can get in touch with our Customer Care on our

Direct Line +632 571 3692

or you can write in to our Customer Care team at